Senior Consumer Research
2022-09-30
Jakarta Barat IDR 15.000.000 - IDR 20.000.000

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About Our Client

Our Client is a telecommunication company that committed to becoming the most popular provider of smart devices and mobile services for consumers in global emerging markets. The company is best known for its high-quality multi-brand smart devices. Mobile phones are its core products, while it also offers mobile Internet services based on a self-developed operating system.


Job Description
  1. Report to head of research department in mainland china and assist in local research team management in Indonesia
  2. Understand and incorporate technical and business requirement into research.
  3. Establish and implement overall research strategies.
  4. Develop reasonable research plans with clear objectives.
  5. Effectively conduct or organize local teams to carry out user research projects.
  6. Collect and analyse user behaviour through field visits, user interviews, surveys, desk research etc
  7. Projects include but no limited to:user scanning (Segmentation), target user deep dive, mobile software experience demand mining, new function concept test/usability test, NPS/User satisfaction/user experience measurement, etc.
  8. Advocate research findings to diverse audiences through written reports and inperson presentations, promote the implementation of research outputs
  9. Continuous up skill in research related methodology and technology as value add to the team.

Job Requirements
  1. 5+years experience of user research (both qualitative and quantitative methods)
  2. At least bachelor’s degree in psychology / sociology/ statistics/
    anthropology/marketing/business/economics/information technology/management or related fields.
  3. Able to communication effectively in English - written and verbal. Fluency in other local languages
  4. Familiar with a variety of user research methodologies, such as: interview and fieldwork, moderating focus group conversations, survey design and data analysis
  5. Experience conducting a range of research methods applicable to all product stages from conception to release and driving tangible outcomes with products teams and a proven track record of success
  6. Successfully manage and deliver on multiple projects/initiatives with tight timeline i a fast-paced environment
  7. Positive attitude, be responsible and high spirit of team-working

What’s on Offer
  1. BPJS
  2. Life Insurance
  3. Rewards
  4. Other allowance

BOSSHIRE Consultant Dian Ayu Septiani

Job Summary

  • Job ID

    BHJ-000510

  • Industry

    Telecom & Network Equipment

  • Function

    Research & Development

  • Location

    Indonesia, Jakarta, Jakarta Barat

  • Contract Type

    Full Time

  • Posted On

    2022-09-30

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